LET's do this!

Thank you for your interest in our company! We encourage you to take some time to review the information in our FAQs and throughout our site to learn more about our services. If you have any additional questions, please don’t hesitate to call, email, text, or schedule an appointment with us. We’re here to help and look forward to working with you!

Address:

2045 W GRAND AVE STE B #569172 CHICAGO IL 606120000

IL State Filling: 13834989

Tax ID: Call or email if needed

Contact: 

Info: info@movedesignlabs.com

Billing: Finance@movedesignlabs.com

At Move Design Labs, llc. we strive to make our payment process straightforward and flexible to accommodate your preferences. Our accepted payment methods include online payments for convenience and speed, certified checks for secure transactions, and wire transfers for direct and reliable processing. These options ensure that you can select the method that best suits your needs while enabling a smooth and hassle-free collaboration with us.

1. Online: Move Design uses a 3rd party to process all transactions

2. Wires: Please reach out to billing@movedesignlabs.com 

3. Certified Check: Give it to us in person or call for address. 

Retainer & Grace Period: 

If a retainer is received prior to finalizing the Statement of Work, refunds will be issued within 3-5 business days to allow time for contract review and alignment on project details. This ensures a smooth and transparent process for both parties. All retainers will be refunded at the end of the engagement. 

Billing: Payment is due every two weeks for consulting engagements. All project payments will be specified in the SOW with payment structure. 

Late Fees: Charges are 5% per month based on invoice due date. 

At Move Design Labs, LLC. we value meaningful partnerships and are committed to supporting innovative ventures. While we typically work on a payment basis for our design services, we recognize that certain circumstances may warrant a more collaborative approach. 

In select cases, we are open to exploring equity arrangements as part of our engagement, particularly when there is strong alignment between our values and the long-term vision of the project. This approach allows us to invest in shared success while providing exceptional design expertise to help bring transformative ideas to life.

[+] Fees: Any work requested outside of the agreed-upon Statement of Work will be billed at our hourly rate for 2025. This ensures transparency and allows us to accommodate additional needs while maintaining clarity on project scope and costs. 

[+] Travel: For projects requiring travel beyond 100 miles from one of our locations—Midwest (Chicago, IL) or West Coast (Newport Beach, CA)—all travel expenses will be billed to the client. Travel expenses include flights and any necessary transportation to meet your project needs. To help manage costs, we fly coach for trips under 10 hours.

Our operating principles are rooted in collaboration, transparency, and excellence. We prioritize clear communication, delivering high-quality work, and fostering trust with our clients. By staying adaptable and focused on solutions, we ensure every project is executed efficiently and with purpose, always keeping the client’s goals at the center of what we do.

We treat your business as if it were our own, ensuring a strong, collaborative partnership that drives successful outcomes and delivers a seamless experience every step of the way. 

We are committed to providing unwavering support and exceptional service throughout our engagement. From project kickoff to final delivery, we prioritize your goals, maintain open communication, and adapt to your evolving needs. 

You believe successful partnerships are built on mutual respect and collaboration. 

We ask for our clients’ commitment to clear and timely communication, providing necessary feedback, and honoring agreed-upon timelines. This allows us to deliver the highest quality work efficiently and ensures we meet your goals together. Your engagement and partnership are key to achieving great results.

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